I receive many emails telling me that my weekly articles have helped someone. They say they read them before going into meetings, giving presentations or having difficult conversations. It’s helped them get fabulous jobs, promotions and raises, get standing ovations, negotiate big deals and transform relationships. Many forward and share my articles with others they want to help.
I am truly happy to hear of it because this is why I write – to help you live the extraordinary life of a Causative Communicator.
It takes determination to be a Causative Communicator. It takes dedication. It doesn’t just happen because someone took a course. It’s your dedication after the course. Most of all, it’s keeping the principles fresh in your mind.
With that in my mind, I created a booklet of some of my articles to help you stay true to the Causative Communication principles which will empower you to achieve success in those areas of your life that matter to you.
Victoria’s fate for the next five years hung on what happened in the next 90 seconds.
Those 90 seconds would shape her future for the next five years, the future of her team, the future of the organization and very possibly the future of the industry.
Victoria wasn’t nervous. She was calmly enthusiastic. This is what mastery looks like.
Victoria’s coaching sessions had prepared her. Good coaching does that. It builds your confidence and makes you fearless. Real confidence is built on solid, consistent demonstrations of competence.
Being close to Silicon Valley, we have had many senior executives send engineers and other technical leaders from various disciplines, including finance, to us for coaching on their presentations to leadership. Their biggest complaint is also their top goal for the people they send. They phrase it like this: There’s too many details in their presentations.
What they mean is, too many unnecessary details. It drives executives crazy. And engineers are at a loss as to what to leave out.
There is a big disconnect between “engineering logic” and “executive logic”. I’ll explain what that is.
A team can be good when it has a star, or even two stars. But it’s nothing compared to a unified, seamless team when you are ALL amazing. This kind of team creates a juggernaut of exhilaration as it makes a common purpose real and broadly felt throughout the whole organization.
It’s a joy to be a star. It’s an even greater feeling of elation to be part of a dream team. You walk that much taller, hold your head up that much higher, knowing that to your left and to your right, your compadres are doing the same.
Dream teams are not the product of some mysterious luck or having a few stars. They’re shaped by practice. And they can happen fast.
Today is Administrative Professionals Day when we celebrate the unsung heroes of the corporate world. I’ve been working with them for decades and my admiration for them is boundless.
This article is about an extraordinary one, Debbie Gross, the author of The Office Rockstar Playbook: How I Leveled Up as an Executive Assistant and Helped My CEO Build a Multibillion-Dollar Company.
I’ve worked with professionals and executives of large corporations for over 30 years. They are used to feeling tense. It’s become normal. Feeling completely comfortable is not normal. Being relaxed is not.
That’s how being slightly tense, or even very tense, becomes habitual. And they’re surrounded by others who are also slightly or very tense. So they’re swimming in a sea of uninspected “normal”.
Some of the people that have come here for training have no authority and they’re being influenced by the people at the top in ways that block them from doing what really should be done. Their goal for the training is to learn how to influence their leaders, especially when the leaders don’t have the communication abilities needed for others to find them easy to talk to. Especially leaders who don’t listen.
When do you give up on someone? That’s something only you can answer, but when the answer to this question affects tens of thousands of people, it’s worth pushing the limits of not giving up.
I’ve seen communication succeed despite all odds, and this is where REAL skill comes in.
Intention is an invisible wave that carries your communication across and causes you to be successful in being fully understood.
Learning how to create this carrier wave is a game-changer.
People often try a variety of different approaches before they land on the precision it takes to create pure intention.
If you would like a little more magic in your life, raising your affinity for the other person is a super effective and rapid way to create it.
It’s not something that needs to happen only once in a while. You can do it in every conversation you have. Even in horrible, terrible, hammered situations with “difficult” people. Especially in those.
Amy came to Causative Communication thinking she had to learn to “be more forceful”, but that made her feel defeated because it was so far from who she really is, and it wasn’t who she wanted to be. It meant sacrificing too important a part of herself.
I loved her immediately.
The problem wasn’t that Amy was soft-spoken. The problem was that she had absolutely no intention when she communicated.
Everyone also tells me, “I know that listening and acknowledging are ‘the right thing to do’” and they wish they could do it because, “A good person does it.”
But, there seems to be a big split between “The right thing to do” and GETTING THINGS DONE!
Of course, people want to do the right thing and be a good person, and the people I teach really are good people already. But more than anything, they need to GET THINGS DONE!
There’s a love that happens at work that’s not a romantic love. It comes from sharing and working together to achieve a deeply-felt, and deeply personal, purpose. It comes from pure appreciation. It comes from real admiration. It comes from the joy of creating something incredible with someone or someones. Perhaps you are thinking of someone in your life that you feel this for as you read this. Then you know - it’s powerful and deep.
Large corporations give us an extremely limited vocabulary for expressing this deep love. And great restrictions on how we communicate it.
“The thing about working in a really large corporation is I’m not very powerful.”
Carla didn’t realize that what she was telling me wasn’t a fact. It was a decision.
Many people don’t get this. They confuse their decisions with “the facts of life”. These only become facts after the decisions that create them. Different decisions create different facts.
Here’s how it played out for Carla and how she did the impossible.
Jayne showed up for Causative Communication desperate for a solution.
Her arguments were logical, rational and she had no idea why it wasn’t working. This kind of situation didn’t just happen once in a while in Jayne’s life. It happened a lot.
Jayne thinks light years ahead of most people, she sees what they don’t see, she comes up with answers faster than they can perceive problems. And when she has to communicate from her world to their world, if they’re not already in her world, they don’t follow her.
If you are like Jayne, here’s what you can when logical arguments don’t work.
Copyright 2025 Effective Training Solutions. All Rights Reserved.