arguements

When logical arguments don’t work

Jayne showed up for Causative Communication desperate for a solution.

Her arguments were logical, rational and she had no idea why it wasn’t working. This kind of situation didn’t just happen once in a while in Jayne’s life.  It happened a lot.

Jayne thinks light years ahead of most people, she sees what they don’t see, she comes up with answers faster than they can perceive problems. And when she has to communicate from her world to their world, if they’re not already in her world, they don’t follow her.

If you are like Jayne, here’s what you can when logical arguments don’t work.

How to defuse arguments before they even begin

It was a pleasant afternoon and I had a pleasant book….

I was sitting with an exquisite cup of white tea in a beautiful local tea shop. They serve delicious teas made from leaves growing on ancient trees, picked by hand in the Spring and then lovingly hand-processed on very small family farms in very remote regions of China. 

My environment was perfect.

At the table next to me sat a couple.

The man was in quite a pleasant mood. He was telling the woman about something that had happened that morning. He was enjoying talking with her and enjoying the telling. He finished and smiled at her.

The woman spoke: “Why didn’t you ask her? I would have thought that would have been the first thing you would have asked her.”

The woman’s question seemed polite, but her tone of voice had a slight edge, an unspoken quality of “I’m trying hard to be very polite, but I really don’t get how you could have done something so wrong.”

 I’m sure she was completely unaware of her tone. Most people are.

I picked up my book and pretended to read because I knew where this conversation was going. I didn’t even know what they were talking about, but I knew they were headed for a fight.

Can you see how the question itself makes him wrong?  I knew he was going to defend what he did.  In other words, he was going to get “defensive”.

The incredible power of acknowledgements

acknowledgements

I live on the West Coast. My sister lives on the East in Philadelphia. Every year we take turns visiting for Christmas. This year it’s my turn to go to Philadelphia.  I’m keen to see my family there.

I was on the phone with her over the weekend planning the details. In the middle of our conversation she got into an argument with her 19-year-old son, Gabriel. I could hear all of it.

It was a heated, passionate argument, but there was something about it that blew me away.

What blew me away was that I could hear love in both their voices as they argued.  And they were soon laughing.  And as the argument went on, they were laughing more and more.

It was very easy to see the reason for that. Even though they were arguing, and they were actually pretty mad at each other, they acknowledged each other.

They were completely disagreeing, but they were actually listening to each other and they would say things like, “I understand…”  and, “Yeah, I get what you’re saying …”  before they said what they thought.

It all happened super-fast.  The acknowledgments were quick, just like the responses were.  It happened at the speed of most arguments. But I could see that with every acknowledgment, there was a burst of love and laughter from the one being acknowledged.

The argument took less than five minutes to resolve and ended on a high note.  It was actually really fun to listen to.  I enjoyed it.

I told my sister about the power of acknowledgments years ago. She’s been doing it ever since. And Gabriel has learned to always acknowledge what she says before he responds.  Even when they’re really mad.

They have a normal amount of arguments, but they’re over so fast and they’re warm and affectionate and loving.

My sister even says the dreaded word “but” (which you’re never supposed to say after an acknowledgement), like, “I understand but …” And it still works!

It made me realize that you really CAN listen to and acknowledge another person, even in the heat of an argument. Most people think you can’t or that it’s difficult.  Not true.

You just have to DECIDE to do it.

It also made me realize that it doesn’t have to be a heavy or serious thing. It can happen fast and be light, and even happen at the speed of light.

For me the most important thing about these holidays and this season is the deep love, that I get to give and receive in abundance. To me that love is sacred.

I love knowing that there’s a way to protect and preserve it, even in a heated, passionate family like mine.

You don’t have to wait for an argument to acknowledge others.  Good acknowledgements will make even the best relationship soar.  And they belong in every conversation.

May you be filled with all that makes your soul sing during the holidays!  Wishing you a joyous time with your good friends and family.

Be the cause!